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PRODUCT SUMMARY
Find solutions that will save you money and enhance the level of service you provide to your customers.
Concierge™
Don't wait on hold! Allow Concierge to save your place in line and call you back when it's your turn to speak with a representative.
Rendezvous™
Can't wait around? Then schedule an appointment to speak with a representative at a time and place that is more convenient...up to seven days in the future!
WebConnect™
It's the fast, inexpensive way to Web-enable your contact center. Manage both web and voice requests for service in a single Unified Virtual Queue®.
EyeQ™ Management System
Enjoy enterprise-level queue management control through the convenience of your web browser. Run reports and optimize your Virtual Hold system.
QueueInfo™ Reports
Providing complementary information to your existing reports, our reports are geared toward measuring your return on investment and optimizing system performance.