VoiceConnect

With the advent of the web, some people thought customers would stop calling. But with digital phone service and an ever-increasing mobile phone population, the phone remains as popular as ever, especially for customer service. With proven integrations to many TDM and IP phone systems, including Avaya, Nortel, Siemens, and Cisco Call Manager, the Virtual Hold VoiceConnect portal is a standard component of every implementation.

Combined with Dialogic T1 boards or IP voice gateways, the Virtual Hold software solution is compatible with the most traditional channel of customer communication. Use VHT’s integrated IVR and callflow to make deployment even more straight-forward and simple.

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