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PRESS RELEASES 2003
December 3, 2003
UKI Partnerships’ Utilization of Virtual Hold Queue Management Solutions Recognized for Improvement in Customer Service
October 29, 2003
Westar Energy Customers No Longer on Hold; New Technology Allows Callers to Opt for Call Back, 'Holds' Their Place in Line
October 23, 2003
Utility Providers Use Virtual Hold Queue Management to Take Customers Off Hold
August 26, 2003
Loyal Customers and Lower Costs: Case Study Quantifies Virtual Hold Benefits for Atmos Energy
July 30, 2003
Pepco Takes Customers Off Hold with Virtual Hold Queue Management Solution
June 5, 2003
Virtual Hold Technology Receives NorTech Innovation Award for Patented Queue Management Technology
May 28, 2003
Virtual Hold Technology Granted Patent For Queue Management Methodology
April 7, 2003
Virtual Hold™ Implements Queue Management Strategies at CareFirst
March 25, 2003
Baltimore Gas & Electric Selects Virtual Hold’s Queue Management Solution
February 27, 2003
Virtual Hold Technology® Announces QueueInfo™ Report Package 2.0
January 21, 2003
Virtual Hold Technology® Announces Virtual Hold WebConnect™
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