Virtual Hold Technology has the following memberships and accreditations: 
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ABOUT US
Established in 1995, Virtual Hold Technology (VHT) was founded with a single, dedicated focus: virtual queuing solutions designed to improve contact center operations while enhancing the customer experience. This led to the creation of various patents for queue management and virtual queuing technology, and has made VHT the leader of this emerging space.
Over the past thirteen years VHT has gained extensive experience in contact center operations in a variety of industries and complex technical environments. The company has remained customer-focused, and in accordance with its clients and their customers' requests, continually develops and enhances product functionality and performance. VHT's unique product offerings and its commitment to outstanding support to its customers differentiate the company from competitors and has led to substantial and predictable growth.
As part of VHT's development strategy, the company has established relationships with major vendors in the contact center technology industry. VHT is continually evaluating technology vendors in keeping with its strategy of partnering with complementary solution providers.
VHT has been awarded many contact center industry awards, including "Product of the Year" (CallCenter Magazine and Call Center Solutions), "Editor's Choice" (Call Center Solutions) and "Best of Show" (ICCM). VHT has been featured on ABC News and MSNBC. Customers all over the world are realizing the benefits of the solution.
VHT's growing client list and extensive integration experience far exceed any other competitor in the space. With continual growth, being voted as one of the best employers in its locale, and providing a solution that truly benefits contact centers and their customers, you can see why Virtual Hold Technology is the leader in virtual queuing solutions.
VHT is a privately held company.