FOR IMMEDIATE RELEASE

Virtual Hold Technology Raises Over $5,500 For Akron Children’s Hospital
Technology company participates in WKDD’s annual radiothon

Akron, OH —February 16, 2010 – The employees of Virtual Hold Technology (VHT) again opened their wallets to support WKDD radio’s 11th annual “Have a Heart, Do Your Part” radiothon, benefiting Akron Children’s Hospital. VHT raised $5,827, which will help fund research, patient care programs and new child-sized equipment.
“Our employees were very eager to have the opportunity again to support the important work of the dedicated doctors and staff at Akron’s Children’s Hospital,” said VHT Director of Finance and Administration Jenni Reiserer. “In spite of the struggling economy – or maybe because of it – our employees really banded together to help the children in our area get the medical care they need.”

VHT employees raised the money through bake sales, soup kitchens, change buckets and manning the radiothon phones on Saturday. But the highlight for employees was a lunchtime trip to the Build-a-Bear store in Summit Mall where they built 30 stuffed animals that were auctioned off for the event. According to Reiserer, “employees had a blast creating bears that ranged in theme from Hello Kitty and ice skating to football and rock music.”

About Virtual Hold Technology

Virtual Hold Technology® (VHT®) is the leading developer of virtual queuing solutions for Fortune 1000 clients. Since its inception in 1995, VHT’s patented, award-winning virtual queuing technology has provided return call solutions focused on enhancing the customer experience for financial services, energy/utility, insurance, telecommunications, cable, wireless and retail corporations such as IBM, Bank of America, T-Mobile, Aflac, AT&T, Banco Popular, Verizon, Pacific Gas and Electric Company, Southwest Airlines, Time Warner Cable and AVON. To learn how VHT’s virtual queuing solutions can help increase customer satisfaction and reduce contact center costs, visit www.virtualhold.com or call 877-886-8187.

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Media Contacts
Adrienna M. Frazer         
Virtual Hold Technology         
afrazer@virtualhold.com      

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