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December 21, 2004
Cincinnati Bell Chooses Virtual Hold Queue Management

October 13, 2004
Utilities Across the Nation Rely on Virtual Hold for Queue Management

September 1, 2004
NiSource Plans to Implement Virtual Hold in Call Centers

July 12, 2004
Time Warner Cable Western Ohio Division Selects Virtual Hold for Regional Call Center

June 24, 2004
Virtual Hold Technology's Virtual Queue Awarded Additional Patent

June 23, 2004
Dominion Uses Virtual Hold Queue Management for Customer Satisfaction

June 21, 2004
CPS first in City to Offer Virtual Queing Technology

June 15, 2004
Virtual Hold Queue Management Solution Integrates with Aspect Contact Server

May 25, 2004
Vectren Puts Customers First with Virtual Hold Queue Management Solution

April 22, 2004
T-Mobile Selects Virtual Hold Queue Management to Improve Contact Center Operations

April 20, 2004
VHT Files Intellectual Property Lawsuit Against Genesys Lab

April 13, 2004
Missouri Gas Energy Chooses Virtual Hold Queue Management to Increase Customer Satisfaction

March 23, 2004
New patent reinforces VHT’s position as leader in Queue Management Solutions

February 26, 2004
VHT Announces the Latest Addition to Its Suite of Queue Management Solutions,
an Adapter to the Edify Voice Automation Platform, is Now Generally Available

January 27, 2004
Bell Canada Praises Virtual Hold Implementation as Best Practice Team Effort