March 2, 2010 –TRADING MARKETS
Scottish Power implements Genesys Virtual Hold technology to improve customer service
March 1, 2010 –CRM
The 2010 CRM Service Awards: The Service Elite – Southwest Airlines
February 16, 2010 - CORPORATE
Virtual Hold Technology Raises Over $5,500 For Akron Children’s Hospital
October 26, 2009 - CORPORATE
Virtual Hold Technology Looks to Provide
IP-Enabled Virtual Queuing, Joins Dialogic Partner Program
September 22, 2009 - CORPORATE
Virtual Hold Technology® and Bell Partner to Eliminate Hold Time in Canada
August 24, 2009 - CORPORATE
Virtual Hold Technology® Partners with UK-Based Qology
June 17, 2009 - CORPORATE
Virtual Hold Technology, Mark Williams Named
Ernst & Young Entrepreneur Of The Year® 2009 Award Winner in Northeast Ohio
June 2, 2009 - TRAVEL & HOSPITALITY
Southwest Airlines Callers Are Now Free to Hang Up on Hold Time
May 18, 2009 - UTILITY
Hawaiian Electric Company Saves Customers
More Than a Year of Hold Time – in Just 3 Months
May 4, 2009 - CORPORATE
Learn How Customer Service Technologies Can Drive
Loyalty at the Performance Conference
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