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Genesys Telecommunications Laboratories, an Alcatel-Lucent company, focuses 100 percent on software to manage customer interactions through multiple communications. Genesys affects more than 100 million customer interactions daily for 4,000 organizations in 80 companies. For more information, visit www.genesyslab.com
Corsidian is a leading distributor and integrator of contact center software in Latin America. Corsidian minimizes the frustrations of customers through smart implementation of technology, providing service to customers in more than 13 regions. For more information, visit www.corsidian.com
Qology focuses solely on developing queue management strategies for organisations throughout the UK and Ireland that enhance customer satisfaction, increase revenues and reduce operational costs. For more information, visit www.qology.com
Bell is a leader in driving ICT convergence strategies for enterprises. With a world-class, proven ICT infrastructure -backed by a cross-functional team of industry-leading experts and more than 125 years of business success -we are unique in our ability to provide flexible, end-to-end solutions and services that can be customized to meet evolving business demands. For more information visit bell.ca/enterprise.
Avaya develops communications solutions that help companies transform their businesses to achieve marketplace advantage. Serving more than 1 million businesses worldwide, Avaya Global Services provides comprehensive service and support for companies, small to large. For more information, visit www.avaya.com
As a company committed to growth, Dialogic has become a leading provider of world-class technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver innovative mobile, video, IP, and TDM solutions for Network Service Providers and Enterprise Communication Networks. Decades of experience and continued investment uniquely qualify Dialogic to create leading-edge products, and its partners rely on these flexible components to rapidly deploy value-added solutions around the world. For more information on Dialogic, visit www.dialogic.com
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